River Valley Home Health
Read or share a community experience ↓For-profit · Medicare-certified since September 29, 2011 · Medicare certification number 037402
- Quality stars4.5 out of 5 starsAZ average 3.5 · national 3
- Patient survey4 out of 5 stars311 surveys
- Would recommend84%AZ 76% · national 79%
Quality stars summarize how patients’ health changed under the agency’s care; patient survey stars summarize what patients said. Both are Medicare measures, not a recommendation.
In short
Medicare rates its care above most Arizona agencies, and patients would recommend it more often than at most Arizona agencies.
- In its favor: Medicare quality rating above most Arizona agencies4.5 out of 5 vs. Arizona average 3.5.
- In its favor: More patients would recommend it than at most Arizona agencies84% vs. Arizona average 76%.
Services offered
- Nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Home health aide
- Medical social work
As reported to Medicare. Ask the agency which services they can start for you, and how often.
How patients did
Outcome measures Medicare publishes for this agency, compared with AZ and the nation. Each row says whether higher or lower is better.
| Measure | This agency | AZ average | National | Period |
|---|---|---|---|---|
| Began care in a timely mannerHigher is better | 100% | 97.3% | 96.5% | Oct 2024 – Sep 2025 |
| Checked whether patients got a flu shotHigher is better | 36.5% | 59.5% | 64.2% | Oct 2024 – Sep 2025 |
| Patients got better at walking or moving aroundHigher is better | 93.5% | 86.6% | 88.6% | Oct 2024 – Sep 2025 |
| Patients got better at getting in and out of bedHigher is better | 92.7% | 87.7% | 89.7% | Oct 2024 – Sep 2025 |
| Patients got better at bathingHigher is better | 93.3% | 88.3% | 90.6% | Oct 2024 – Sep 2025 |
| Patients' breathing improvedHigher is better | 92.7% | 90.6% | 91.3% | Oct 2024 – Sep 2025 |
| Patients got better at taking their drugs correctly by mouthHigher is better | 94.8% | 86.2% | 88.1% | Oct 2024 – Sep 2025 |
| Changes in skin integrity: pressure ulcer/injuryLower is better | 0% | 0.23% | 0.23% | Oct 2024 – Sep 2025 |
| Medication issues addressed in a timely wayHigher is better | 98.3% | 94.6% | 94.5% | Oct 2024 – Sep 2025 |
| Falls with major injuryLower is better | 0.91% | 0.95% | 0.93% | Oct 2024 – Sep 2025 |
| Admitted to the hospital for a potentially preventable conditionLower is better | 8.6%Medicare: Better than national rate | Not published | 10.8% | Jan 2024 – Dec 2024 |
| Preventable hospital readmission within 30 daysLower is better | 3.1%Medicare: Same as national rate | Not published | 4.1% | Jan 2022 – Dec 2024 |
| Remained at home within 31 days of dischargeHigher is better | 79.1%Medicare: Better than national rate | Not published | 77.7% | Jan 2023 – Dec 2024 |
Not published by Medicare: Emergency room use without hospital admission is not in the current Medicare home health file.
What patients said
From the HHCAHPS patient survey, 311 completed surveys, 28% response rate.
| Patients said the team… | Stars | This agency | AZ average | National |
|---|---|---|---|---|
| Gave care in a professional way | 4 out of 5 stars | 89% | 88% | 89% |
| Communicated well | 4 out of 5 stars | 89% | 85% | 86% |
| Discussed medicines, pain and home safety | 3 out of 5 stars | 81% | 78% | 82% |
| Rated the agency 9 or 10 out of 10 | 4 out of 5 stars | 90% | 84% | 85% |
| Would definitely recommend the agency | No star rating | 84% | 76% | 79% |
About this agency
- Address
- 1990 N McCulloch Blvd, Ste 109, Lake Havasu, AZ 86403
- Phone
- (928) 505-6473
- Ownership
- For-profit
- Medicare-certified since
- September 29, 2011
- Medicare certification number
- 037402
Not sure whether you need home health or help at home? See help-at-home options → · What Medicare pays →
Community experiences
Firsthand experiences from patients, families, and people who toured or interviewed this provider. These are separate from Medicare ratings and inspection findings.
Loading community experiences…
How reviews are moderated
We review all ratings under the same rules: firsthand experience, no spam, harassment, conflicts of interest, or someone else’s private information. A low rating alone is never a removal reason. Tours are labeled separately. Reviews do not establish clinical quality.
Use a nickname or first name and last initial. Do not include medical records, diagnoses, contact details, or patient or staff names. Sign in with the same email to edit or withdraw your review. Provider responses require email verification, content review, and a separate check of representative authority through an independently listed contact.
Reports go to our team; they do not automatically hide reviews. For urgent safety issues, contact the provider, your state regulator, or emergency services.