Helping Hands Home Services, Inc
Read or share a community experience ↓Medicare-certified since June 27, 2024 · Medicare certification number 757699
- Quality stars3 out of 5 starsCA average 3 · national 3
- Patient surveyNot ratedMedicare: This measure does not apply to this home health agency for this reporting period.
- Would recommendNot reportedMedicare: This measure does not apply to this home health agency for this reporting period.
Quality stars summarize how patients’ health changed under the agency’s care; patient survey stars summarize what patients said. Both are Medicare measures, not a recommendation.
In short
Medicare rates its care about the same as most California agencies.
Services offered
- Nursing not reported
- Physical therapy not reported
- Occupational therapy not reported
- Speech therapy not reported
- Home health aide not reported
- Medical social work not reported
As reported to Medicare. Ask the agency which services they can start for you, and how often.
How patients did
Outcome measures Medicare publishes for this agency, compared with CA and the nation. Each row says whether higher or lower is better.
| Measure | This agency | CA average | National | Period |
|---|---|---|---|---|
| Began care in a timely mannerHigher is better | 92.5% | 95.3% | 96.5% | Oct 2024 – Sep 2025 |
| Checked whether patients got a flu shotHigher is better | 100% | 70.4% | 64.2% | Oct 2024 – Sep 2025 |
| Patients got better at walking or moving aroundHigher is better | 93.5% | 83.4% | 88.6% | Oct 2024 – Sep 2025 |
| Patients got better at getting in and out of bedHigher is better | 43.8% | 82.1% | 89.7% | Oct 2024 – Sep 2025 |
| Patients got better at bathingHigher is better | 93.4% | 87% | 90.6% | Oct 2024 – Sep 2025 |
| Patients' breathing improvedHigher is better | 90.4% | 87.2% | 91.3% | Oct 2024 – Sep 2025 |
| Patients got better at taking their drugs correctly by mouthHigher is better | 88.7% | 81% | 88.1% | Oct 2024 – Sep 2025 |
| Changes in skin integrity: pressure ulcer/injuryLower is better | 0% | 0.19% | 0.23% | Oct 2024 – Sep 2025 |
| Medication issues addressed in a timely wayHigher is better | 100% | 92.4% | 94.5% | Oct 2024 – Sep 2025 |
| Falls with major injuryLower is better | 0% | 0.58% | 0.93% | Oct 2024 – Sep 2025 |
| Admitted to the hospital for a potentially preventable conditionLower is better | Not reportedMedicare: This measure currently does not have data or provider has been certified/recertified for less than 6 months. | Not published | 10.8% | Jan 2024 – Dec 2024 |
| Preventable hospital readmission within 30 daysLower is better | Not reportedMedicare: This measure currently does not have data or provider has been certified/recertified for less than 6 months. | Not published | 4.1% | Jan 2022 – Dec 2024 |
| Remained at home within 31 days of dischargeHigher is better | Not reportedMedicare: This measure currently does not have data or provider has been certified/recertified for less than 6 months. | Not published | 77.7% | Jan 2023 – Dec 2024 |
Not published by Medicare: Emergency room use without hospital admission is not in the current Medicare home health file.
What patients said
From the HHCAHPS patient survey.
| Patients said the team… | Stars | This agency | CA average | National |
|---|---|---|---|---|
| Gave care in a professional way | Not rated | Not reportedMedicare: This measure does not apply to this home health agency for this reporting period. | 87% | 89% |
| Communicated well | Not rated | Not reportedMedicare: This measure does not apply to this home health agency for this reporting period. | 85% | 86% |
| Discussed medicines, pain and home safety | Not rated | Not reportedMedicare: This measure does not apply to this home health agency for this reporting period. | 83% | 82% |
| Rated the agency 9 or 10 out of 10 | Not rated | Not reportedMedicare: This measure does not apply to this home health agency for this reporting period. | 83% | 85% |
| Would definitely recommend the agency | No star rating | Not reportedMedicare: This measure does not apply to this home health agency for this reporting period. | 77% | 79% |
About this agency
- Address
- 121 W Lexington Dr Suite 622c, Glendale, CA 91203
- Phone
- (818) 285-8231
- Ownership
- Not reported
- Medicare-certified since
- June 27, 2024
- Medicare certification number
- 757699
Not sure whether you need home health or help at home? See help-at-home options → · What Medicare pays →
Community experiences
Firsthand experiences from patients, families, and people who toured or interviewed this provider. These are separate from Medicare ratings and inspection findings.
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