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Hospice providers · Maryland · Baltimore
Hospice

PHR of Baltimore

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Office in Baltimore, MD · Baltimore City County

For-profit · In Medicare since 1989 (37 years)

Family surveyThe number of cases/patients is too few to report a star rating.
Open the phone interview guideCall (410) 368-2825See details on Medicare.gov (opens in a new tab)

Still comparing? Compare hospices in Baltimore, MD →

In short

Medicare has not published family survey results for this hospice.

Family survey

The number of cases/patients is too few to report a star rating.

Family survey rating has none of its 7 underlying measures published, so nothing supports it here.
Family survey: this hospice compared with the Maryland and US averages
MeasureThis hospiceMD averageUS average
Team always communicated wellNot reported — Medicare: There were discrepancies in the data collection process.80%82%
Always got timely helpNot reported — Medicare: There were discrepancies in the data collection process.74%78%
Patient always treated with respectNot reported — Medicare: There were discrepancies in the data collection process.89%91%
Right amount of emotional & spiritual supportNot reported — Medicare: There were discrepancies in the data collection process.89%91%
Always got help for pain & symptomsNot reported — Medicare: There were discrepancies in the data collection process.74%76%
Rated the hospice 9–10 out of 10Not reported — Medicare: There were discrepancies in the data collection process.80%83%
Would definitely recommendNot reported — Medicare: There were discrepancies in the data collection process.83%85%

Each figure is the share of surveyed family caregivers giving the best answer. Higher is better. Compare with your state, not with 100%.

Sources: CMS Hospice CAHPS survey, 10/01/2023-09/30/2025, retrieved 2026-10-08; state and US averages: CMS Hospice CAHPS State and National Data, 01/01/2022 - 12/31/2024 | 01/01/2023 - 12/31/2024 | 10/01/2023-09/30/2025 | 10/01/2024 - 09/30/2025, retrieved 2026-10-08.

Quality measures

Quality measures: this hospice compared with the Maryland and US averages
MeasureThis hospiceMD averageUS average
Hospice Care Index
Ten Medicare claims checks rolled into one score from 0 to 10 — for example gaps in nurse visits, weekend nursing, and patients discharged alive. Higher is better. Period: 01/01/2023 - 12/31/2024.
Not reported — Medicare: The number of cases/patients is too few to report.9.78.8
Visits in the last days of life
Share of patients who got at least two visits from a nurse or social worker in their last 3 days of life. Higher is better. Period: 01/01/2023 - 12/31/2024.
Not reported — Medicare: The number of cases/patients is too few to report.Not reported48.3%
Admission checks completed
Share of patients whose pain, breathing, treatment wishes and beliefs were all checked and recorded at admission. Higher is better. Period: 10/01/2024 - 09/30/2025.
Not reported — Medicare: Data submitted were based on a sample of cases/patients.98.8%96.2%

These come from Medicare claims and hospice records, not from families. They show what was billed and documented, not how the care felt.

Sources: CMS Hospice Quality Reporting Program (provider data), period not recorded, retrieved 2026-10-08 — each measure’s period is shown above; averages: CMS Hospice State and National Data, 01/01/2022 - 12/31/2024 | 01/01/2023 - 12/31/2024 | 10/01/2023-09/30/2025 | 10/01/2024 - 09/30/2025, retrieved 2026-10-08.

Where they serve

Medicare lists 6 ZIP codes this hospice served. Hospice care comes to the patient, so the office address matters less than this list.

Source: CMS Hospice Zip Data, CMS file modified 2026-08-18, retrieved 2026-10-08.

Ownership and services

Ownership type
For-profit
In Medicare since
1989 (37 years)
Levels of care (2022–2024)
Provided routine home care and other levels of care
Medicare certification number
211512

“Other levels of care” means inpatient care, respite or round-the-clock care at home during a crisis, besides routine visits. Medicare does not publish hospice inspection or complaint results as public data, so we cannot show them; ask the hospice, or check Medicare.gov (opens in a new tab).

Source: CMS Hospice General Information and Provider Data.

Your next step

Ratings cannot answer the most urgent questions.

Call the hospice and record how quickly they can admit, who responds after hours, and what happens when symptoms change.

Open interview guide

Questions to ask when you call

  • How soon can you admit, and can a nurse come today?
  • Who answers after hours and on weekends, and how fast can someone visit?
  • How often will a nurse and an aide visit each week?
  • Do you provide inpatient or respite care if symptoms get hard to manage at home?
Printable — use your browser’s print.

What Medicare hospice covers

  • Medicare hospice benefit. Hospice is comfort care when a doctor expects 6 months of life or less. Medicare pays for the hospice team, comfort medicine, and equipment. You pay very little.
  • Where care is delivered. Usually at home; can also be in a facility. Room-and-board in a nursing home is generally separate and not the hospice benefit.
  • Medicaid / private. Medicaid hospice benefits exist in most states; private insurance varies.

Other hospice providers to compare nearby

Nearby means the same city first, then the same ZIP-code area and state. This is not a quality ranking.

  • Adoration HospiceBaltimore, MD 21215Review Medicare profile of Adoration Hospice →
  • Amedisys Hospice of Greater ChesapeakeRosedale, MD 21237Review Medicare profile of Amedisys Hospice of Greater Chesapeake →
  • Heartland Hospice (Baltimore)Windsor Mill, MD 21244Review Medicare profile of Heartland Hospice (Baltimore) →
  • Luminis Health Gilchrist Life Care InstituteAnnapolis, MD 21401Review Medicare profile of Luminis Health Gilchrist Life Care Institute →

Community experiences

Firsthand experiences from patients, families, and people who toured or interviewed this provider. These are separate from Medicare ratings and inspection findings.

Email ownership is verified; receipt of care is not independently verified. Positive and critical reviews follow the same moderation policy.

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How reviews are moderated

We review all ratings under the same rules: firsthand experience, no spam, harassment, conflicts of interest, or someone else’s private information. A low rating alone is never a removal reason. Tours are labeled separately. Reviews do not establish clinical quality.

Use a nickname or first name and last initial. Do not include medical records, diagnoses, contact details, or patient or staff names. Sign in with the same email to edit or withdraw your review. Provider responses require email verification, content review, and a separate check of representative authority through an independently listed contact.

Reports go to our team; they do not automatically hide reviews. For urgent safety issues, contact the provider, your state regulator, or emergency services.

Share your experience

Kapture keeps a record of what you type into this form as proof of who sent it. How it works. Prefer not to be recorded? Email [email protected] instead.

40–3,000 characters. Leave out patient and staff names, contact details, diagnoses, and medical records.

Where this information comes from

Family-survey figures: CMS Hospice CAHPS, reporting period 10/01/2023-09/30/2025, retrieved 2026-10-08.
“Not reported” and “Not rated” mean Medicare left the value blank — never a zero. PlanScout is independent and not paid by any hospice.
Data from Medicare Care Compare · Medicare.gov (opens in a new tab)

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About PHR of Baltimore. We review every suggestion. Information we can’t verify is not published.

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