SSM Health at Home Hospice
Read or share a community experience ↓Non-profit · In Medicare since 1987 (39 years)
Still comparing? Compare hospices in Fond Du Lac, WI →
In short
Families rate it 4 out of 5 in Medicare's survey, and they would recommend it about as often as at most Wisconsin hospices.
- In its favor: Families rated it 4 out of 5 stars
Family survey
Family survey rating: 4 out of 5.
| Measure | This hospice | WI average | US average |
|---|---|---|---|
| Team always communicated well | 82% | 81% | 82% |
| Always got timely help | 80% | 77% | 78% |
| Patient always treated with respect | 92% | 92% | 91% |
| Right amount of emotional & spiritual support | 92% | 93% | 91% |
| Always got help for pain & symptoms | 79% | 75% | 76% |
| Rated the hospice 9–10 out of 10 | 85% | 83% | 83% |
| Would definitely recommend | 88% | 85% | 85% |
Each figure is the share of surveyed family caregivers giving the best answer. Higher is better. Compare with your state, not with 100%.
Sources: CMS Hospice CAHPS survey, 10/01/2023-09/30/2025, retrieved 2026-10-08; state and US averages: CMS Hospice CAHPS State and National Data, 01/01/2022 - 12/31/2024 | 01/01/2023 - 12/31/2024 | 10/01/2023-09/30/2025 | 10/01/2024 - 09/30/2025, retrieved 2026-10-08.
Quality measures
| Measure | This hospice | WI average | US average |
|---|---|---|---|
| Hospice Care Index Ten Medicare claims checks rolled into one score from 0 to 10 — for example gaps in nurse visits, weekend nursing, and patients discharged alive. Higher is better. Period: 01/01/2023 - 12/31/2024. | 10 out of 10 | 9.4 | 8.8 |
| Visits in the last days of life Share of patients who got at least two visits from a nurse or social worker in their last 3 days of life. Higher is better. Period: 01/01/2023 - 12/31/2024. | 75.4% | Not reported | 48.3% |
| Admission checks completed Share of patients whose pain, breathing, treatment wishes and beliefs were all checked and recorded at admission. Higher is better. Period: 10/01/2024 - 09/30/2025. | 92.3% | 96.6% | 96.2% |
These come from Medicare claims and hospice records, not from families. They show what was billed and documented, not how the care felt.
Sources: CMS Hospice Quality Reporting Program (provider data), period not recorded, retrieved 2026-10-08 — each measure’s period is shown above; averages: CMS Hospice State and National Data, 01/01/2022 - 12/31/2024 | 01/01/2023 - 12/31/2024 | 10/01/2023-09/30/2025 | 10/01/2024 - 09/30/2025, retrieved 2026-10-08.
Where they serve
Medicare lists 67 ZIP codes this hospice served. Hospice care comes to the patient, so the office address matters less than this list.
Source: CMS Hospice Zip Data, CMS file modified 2026-08-18, retrieved 2026-10-08.
Ownership and services
- Ownership type
- Non-profit
- In Medicare since
- 1987 (39 years)
- Levels of care (2022–2024)
- Provided routine home care and other levels of care
- Medicare certification number
- 521512
“Other levels of care” means inpatient care, respite or round-the-clock care at home during a crisis, besides routine visits. Medicare does not publish hospice inspection or complaint results as public data, so we cannot show them; ask the hospice, or check Medicare.gov (opens in a new tab).
Source: CMS Hospice General Information and Provider Data.
Your next step
Ratings cannot answer the most urgent questions.
Call the hospice and record how quickly they can admit, who responds after hours, and what happens when symptoms change.
Open interview guideQuestions to ask when you call
- How soon can you admit, and can a nurse come today?
- Who answers after hours and on weekends, and how fast can someone visit?
- How often will a nurse and an aide visit each week?
- Do you provide inpatient or respite care if symptoms get hard to manage at home?
What Medicare hospice covers
- Medicare hospice benefit. Hospice is comfort care when a doctor expects 6 months of life or less. Medicare pays for the hospice team, comfort medicine, and equipment. You pay very little.
- Where care is delivered. Usually at home; can also be in a facility. Room-and-board in a nursing home is generally separate and not the hospice benefit.
- Medicaid / private. Medicaid hospice benefits exist in most states; private insurance varies.
Other hospice providers to compare nearby
Nearby means the same city first, then the same ZIP-code area and state. This is not a quality ranking.
- Generations HospiceFond Du Lac, WI 54935Review Medicare profile of Generations Hospice →
- Heartland Hospice Fond Du LacFond Du Lac, WI 54937Review Medicare profile of Heartland Hospice Fond Du Lac →
- Moments Hospice of AppletonAppleton, WI 54913Review Medicare profile of Moments Hospice of Appleton →
- Thedacare at HomeAppleton, WI 54915Review Medicare profile of Thedacare at Home →
Community experiences
Firsthand experiences from patients, families, and people who toured or interviewed this provider. These are separate from Medicare ratings and inspection findings.
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